Communication limits isolation. Period.
At CORA, we’re prepared to meet you in your comfort zone as we seek solutions to overcome the novel coronavirus (COVID-19) together — with great compassion, command and conviction.
What does that mean exactly during these stressful times of uncertainty? Our clinicians remain 100% committed to the health and safety of our patients and your loved ones. That has always been and will always be our top priority. Our leadership teams remain invested in each and every one of the communities we serve.
As we, CORA, navigate this pandemic, the ways we continue to provide you with access to quality care may change; the methods with which we continue your plan of care may evolve. They already have and continue to do so as new facts, information and guidelines come to light.
However, there is one constant, one thing that remains unchanged: our commitment. We are flexible and continue to adapt as needed so that we continue to serve your healthcare needs based on your specific plan of care. To summarize, current treatment options include:
- In-Clinic
- Virtual Telehealth
- Therapy in the Home
Education is critical. Our decisions are predicated on science and guided by health experts (enhanced by our own experiences). And the actions we take in the clinic or when visiting a patient’s home are strictly enforced by global health organizations such as the CDC and WHO. We’ve tasked our staff to go above and beyond the already stringent guidelines to ensure the health and safety of our patients and our employees.
The last few weeks, undeniably, have been hard. On all of us. To you, our patients and valued members of the community, know that we are here for you not only as your healthcare provider but as friends, colleagues and trusted partners. We will prevail, together, with heads held high, clear minds, and full hearts knowing that the collective strengths of the bonds we have built are far greater and more rewarding than any burdens we will face.
Find peace in knowing there are ways to engage in safe, effective physical activities whether it’s through a physical therapist visiting a patient’s home or through a virtual telehealth video chat or even coming into a clinic where we disinfect all equipment after each use to promote clean areas and a safe environment; the use of masks in clinic is now protocol (memo on our current position). Our dedicated COVID-19 response team in addition to our clinical and compliance teams are monitoring new updates around the clock and are in constant communication with our staff therapists to enforce any new guidelines that will help prevent and most importantly mitigate any exposure to possible viral infection. We’ve employed a team of more than 40 clinicians dedicated to telehealth services and that service option only to ensure availability and access. That is in addition to our other clinicians active in all facets of treating patients.
The fact is many of our patients suffer from chronic or acute pain. Or maybe you have friends or family members that can benefit from speaking with a CORA therapist (what to expect as a new patient). If you or someone you know is in pain, remember that you can count on CORA to guide you through the rewarding journey to pain-free living every step along the way. Direct access (physical therapy without a physician referral) is an option for virtual telehealth and clinic visits.
As we close, we’d take this time to remind you that the painful moments or the daily struggles you face due to pain are not forgone conclusions that any of us must ever accept; there are ways to get you back to living your life without limitations. No one should ever have to settle for walking that journey alone, especially during times like these when pain is only compounded further by this virus that has forced many of our communities into an isolated state of living – body and mind.
Our promise to you is that we will remain as passionate and dedicated as ever before in our mission to find solutions that allow us to provide access to quality healthcare for all, no matter the circumstances. We believe that is your right. And we hope that level of quality care is something you have come to expect thus far in your experiences with CORA.
Our communities need us, and we need our communities. It’s these relationships that give us hope and reassurance to know that we will all overcome these challenges and we will all become stronger and better than ever before, together.
It’s your health, anywhere.
Sincerely Yours,
CORA Physical Therapy
