I have a bad ankle break with plates and screws and never had physical therapy before. I had heard stories where people said where they went the therapist hurt them, so I didn’t know what to expect. The first day I went in Angie made me feel very welcome. She even came out to the car got my wheelchair out and pushed me in and out for about a month. She made me feel like it wasn’t a problem at all to do this. Timothy went over everything I should expect. Then Kelly took over, very professional and really knows her job. The place is extremely clean. You don’t have to worry about using dirty equipment. Always cleaned down after use.